Privacy Policy

Effective Date: August 21, 2026

At Qasak, we respect your privacy and are committed to protecting your personal information. Qasak is a premium online clothing brand based in Bahria Orchard, Lahore, Pakistan.

This Privacy Policy explains how we collect, use, protect, and handle your personal information when you browse our online store, place an order, contact us, or interact with our services.

1. Information We Collect

When you shop with Qasak or interact with our services, we may collect the following information:

• Full name

• Phone number

• Email address

• Billing address

• Shipping or delivery address

• Order and purchase details

• Product preferences and related information

• Payment-related information

• Customer service communications

• Information you voluntarily provide to us

• Website browsing and interaction information, where applicable

We aim to collect only the information reasonably necessary to provide our products and services.

2. How We Use Your Information

Qasak may use your personal information to:

• Process and fulfill your orders

• Confirm and manage purchases

• Arrange product delivery

• Contact you regarding your orders

• Provide customer support

• Process payments through authorized payment providers

• Handle returns, exchanges, or other order-related requests

• Improve our products and shopping experience

• Improve the functionality and performance of our online store

• Prevent fraud, misuse, or unauthorized transactions

• Send promotional communications when you have agreed to receive them

• Comply with applicable laws and legal requirements

3. Payment Information

Payments may be processed through third-party payment providers or financial institutions.

Qasak does not intentionally store complete credit or debit card information on its own systems. Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies and Similar Technologies

Our online store may use cookies and similar technologies to improve your shopping experience.

Cookies may be used to:

• Remember your preferences

• Maintain your shopping cart

• Understand how visitors use our store

• Improve website functionality and performance

• Analyze traffic and user interactions

• Support marketing and advertising activities

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect some features of the online shopping experience.

5. How We Share Your Information

Qasak does not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our business, fulfill your orders, or provide services to you. These may include:

• Courier and delivery companies

• Payment processors

• Hosting and technology providers

• Website service providers

• Analytics providers

• Marketing and advertising service providers

• Customer support service providers

• Government, legal, or regulatory authorities where required by law

We aim to provide only the information necessary for these parties to perform their services.

6. Order and Delivery Information

When you place an order, Qasak may share necessary delivery information with our courier or logistics partners.

This may include:

• Customer name

• Phone number

• Delivery address

• Order details

This information is shared solely for purposes such as order processing, shipment, delivery, and customer communication.

7. Marketing and Promotional Communications

With your consent, Qasak may contact you through available communication channels, including email, SMS, WhatsApp, or other appropriate channels, regarding:

• New collections

• Product launches

• Special offers

• Sales and promotions

• Seasonal collections

• Brand announcements

• Other relevant Qasak updates

You may request to stop receiving promotional communications at any time.

8. Data Security

Qasak takes reasonable steps to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

We use appropriate administrative, technical, and organizational measures where reasonably possible to protect customer information.

However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

9. Third-Party Services and Links

Our online store may use or link to third-party services, including payment providers, courier services, social media platforms, analytics services, or other external services.

Third-party services operate under their own terms and privacy policies. Qasak is not responsible for the privacy practices, security, or content of third-party websites or services.

We recommend reviewing the privacy policies of third-party services before providing them with your personal information.

10. Children's Privacy

Qasak does not knowingly collect personal information from children where such collection is prohibited by applicable law.

Our services are intended for customers who are legally able to make purchases and provide personal information.

11. Data Retention

Qasak may retain personal information for as long as reasonably necessary to:

• Complete and maintain records of customer orders

• Provide customer service

• Handle returns, exchanges, and disputes

• Prevent fraud and misuse

• Maintain business and transaction records

• Meet legal, accounting, or regulatory obligations

When personal information is no longer reasonably required, we may securely delete or anonymize it where appropriate.

12. Your Privacy Rights

Depending on applicable laws and regulations, you may have certain rights regarding your personal information, including the right to:

• Request access to information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of certain personal information

• Withdraw consent for certain uses of your information

• Opt out of promotional communications

• Ask questions about how your information is collected or used

To exercise any applicable privacy rights, please contact Qasak using the contact details provided below.

13. Changes to This Privacy Policy

Qasak may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements.

When we make changes, the updated Privacy Policy will be published with a revised Effective Date.

We encourage customers to review this page periodically to stay informed about how we protect personal information.

14. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you can contact us directly.

Qasak
Premium Online Clothing Brand
Bahria Orchard, Lahore, Pakistan

Email: qasakforsocial@gmail.com
Phone / WhatsApp: +92 306 6286884

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

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Qasak – Premium Clothing, Timeless Elegance.